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Terms & Conditions

General Terms

§ The General Terms apply to classroom Lessons, Simulator training session or flight training courses. Some stipulations, however, are only intended for selected course offers. The individually numbered course enrollment and training offers (hereafter referred as "INO") sent to the student / candidate may contain additional conditions for a specific course.

 

§The course fee according to the INO accepted by the student or candidate, after that he has agreed to accept the INO by clicking the digital "ACCEPT" botton on the INO, is payable 7 days upon receipt of the invoice, but latest before the commencement of the Simulator course part. An indicated downpayment on the INO is due upon invoice receipt. In case of a cancellation of the enrollment, the applicant is not entitled to a compensation or refund of the paid amount and the invoiced amount remains due if within 60 calendar days of the agreed training start date. No claim for reimbursement is accepted for a premature termination or no show of the course. Further information will be given by the administration.

 

§All courseware, be it available online, CD/DVD or on the school server, or by means of written manuals or courseware, is delivered "as is", and is not guaranteed to be free from errors or defects. The ATO makes no express or implied warranty, and disclaims any express or implied warranty of merchantability or fitness for a particular purpose. The ATO's entire liability shall be limited to replacing defective courseware. In no event shall the ATO be liable to students or any other person for direct, indirect, incidental, consquential or other damages from tort, contract, strict liability or other theory arising out of any claim that the data are defective, unreliable, unsafe, or fail to conform with any government or industry standard or regulation, or faulty instruction.

 

§All classroom lessons, Presence Learning Seminars (including Online Meetings and Lessons via any communication mean), and Self Study Lessons arranged by the ATO, must be attended by the student. No examinations may be performed without the satisfactory attendance or course, lessons and seminars. Applicable EASA Part-FCL rules apply, as well as the ATO Manuals, Regulations for theoretical courses.

 

§Online Learning Courses or Classes require internet access and a valid email address by the student or candidate.

The student is granted access to the E-Learning Courses (ELC) during his entire course time span. The user is fully responsible for his personal login and password. The password must be kept confidential at all times. Use of the login and/or password through third parties is expressly forbidden. The data and all accompanying documentation, if any, are owned by the ATO or the respective software or hardware provider and are protected by copyright. Any reproduction by the student in whole or part is strictly prohibited, without the written consent of the ATO.

 

§ The student is responsible for performing all homework, by ATO, instructors, or Tele Tutors. Homework and additional excercises must be completed in due time, anytime upon the school's request.

 

§ Upon completion of the course, the student is obliged to perform an internal examination, according to the ATO Regulations, which are handed out to the students upon course commencement. FOCA examinations on the PPL level are possible in German, French, Italian, and English, whereas instruction by the ATO for PPL, CPL, IR and ATPL as well as all MCC or Type Rating courses are available for English examinations only.

 

§ Prior to CPL, IR and ATPL courses, a successfully performed Aptitude Test (Entry Assessment), according to EASA Part-FCL and the internal ATO regulations, is required. Sound knowledge of English and ICAO Level >4 ELP is a prerequisite for all courses. On principle, classroom instruction is conducted in English, unless otherwise stated by the ATO.
Published course and internal exam dates, etc., are binding whenever possible, subject to changes due to important reasons or unforeseen circumstances.

 

§ The ATO reserves the right to postpone the beginning of any course in case of insufficient participation. Payments already made by the student will be credited for a later start. Presence Learning Seminars of the Distance Learning Courses are held subject to sufficient participants.

 

§ Although every effort is undertaken to offer continuous data supply over the Internet, the ATO can not be held responsible for any interruption of such supply through the ELC, the information material, parts of it, or the online testing site, or for any damage or loss of studying time that may occur through the non-availability of the online services. Online tests are evaluated automatically, therefore, ATO is not responsible for the accuracy of evaluation or tests, nor for the compatibility of the online testing platform with the student's equipment or internet connection. Full functionality of the ELC can not be guaranteed with all browsers and operating systems.

With the consent to these General Terms, the user declares that he fully understands the requirements for the courses and tests provided on the course platform. The user further declares, that all testing is performed solely by himself. Failure to comply with the regulations herein could lead to non-admission to the examinations or to the refusal of further access to this platform at ATOs discretion. Distance Learning Courses are restricted to a maximum allowable course duration. The maximum allowable duration is available upon request. Extensions are possible, providing EASA Part-FCL rules are met, and for an additional monthly fee.

 

§ The question data bases (QDB) can not be considered as complete, or without errors. They do not in every case provide a representative profile for an official Civil aviation authority examination or oral examiner questioning by any Examiner. A 'common sense approach' is necessary when working with the questionnaires. Every effort has been made to provide useful material. However, the ATO undertakes no responsibility for the accuracy of questions and/or answers. The QDB is constantly be updated, and any copying of the QDB is strictly forbidden.

 

§ The ATO reserves the right to forward a student or candidate, the full course or class or any part of it to any duly approved third party ATO or training organisation with the same scope. It must by duly approved by any EASA CAA member state.


§ With his enrollment, the student expressly agrees with the General Terms and Regulations for Training

 

§ For Airline assessment rules, availability and conditions refer to the airline recruitment website or assessment center provider website directly. The ATO cannot be held liable by the student for any information given to the student regarding employment possibilities or interview pass rates after course completion at the ATO.

Disclaimer, Confidentiality agreement, Data protection and Insurance Statement

You give your consent to this statement here by accepting the course offer (INO), by commencing any online program or course or by entering any Simulator or Training facility by your physical presence, and you accept:

§ The ATO Instructor, Freelancer or course participant hereby declares, by clicking the "Read or accept Button" and/or completing any Course part that he is aware of the fact, that the ATO has no special accident or health insurance coverage for instructors or students enlisted with the ATO during training. He is aware that the access and utilization of the training facilities, FSTD and aircraft (room, buildings and all simulator and aircraft) occur at his own will and risk. The ATO cannot be held liable for any damage or losses occurred (property, license or personal health or death).

§ He declares further to keep all materials, information, training methods, ATO property and intellectual property and all communication confidential, unless explicitly approved in writing for sharing by the ATO. The ATO reserves the right to claim all losses associated with a breach of this paragraph and agreement.

§ The ATO Instructor, Freelancer or course participant consent that the ATO uses all information provided or transmitted by the student to the competent Civil aviation authority for purposes related to the training course provided.

§ The ATO Instructors on duty must treat all other information, data received, transmitted from the student or ATO as confidential and it will not be used for marketing, private or commercial purposes, nor shared with other affiliates or third parties unless approved to do so by the student.

§ Third party software used, privately purchased applications, even if suggested for use by the ATO, remain under the sole responsibility of the individual user i.e. "ATO Instructor, Freelancer" or course participant / student to comply with the respective contractual terms and to respect any EULA (end user license agreements displayed or contained). The The ATO Instructor, Freelancer or course participant is not allowed to use any screenshots, videos or content, of your privately purchased hard- or software (i.e. Navigraph, ECA Faros, FMGST login of Heading 365 GmbH, Avosft, V-Prep, Ipadecam, etc.) for any commercial use in the context or affiliation with the ATO.

Regulations for Training

0) Training Agreement

Terms and Regulations submitted to students or client on digital Offer or Invoice become applicable once the "ACCEPT"

button is clicked and represent herewith students or clients written consent. Parts of the text contained on it represent the Training agreement and are integral part of the training and obligations of both parties concerned.

 

1) Absences
A maximum of 10 % of the entire course duration (Classroom, Briefing Time in Briefing room, Online or VR-Training or Presence Learning Seminars, if applicable) may be missed. With absences of more than 10 % in a subject, Lesson or single Unit, The ATO reserves the right to restrict or constraint examination admission!

Simulator Sessions must be completed and attended with NO absences at all. Otherwise the ATO reserves the right to reschedule the missed training session at cost.

2) Admission to Examinations
Decision for the admission to an exam will be undertaken by ATO’s executive body, entitled representative Instructor or Head of Training. Prior to every official examination (also in case of retest or postponement) internal exams are to be performed.
Passing grades are set to 75 %.
In general, admission to retest is only possible after appropriate re-training. Re-training may consist (upon ATO’s discretion) of additional classroom attendance, attendance of a Presence Learning Seminar (level-specific), a Distance Learning Course in the respective subjects, or in any combination considered adequate. Without prejudice, re-training may be free. This also applies expressly to "Special Conversion Offer" courses.
The rules of FCL.025 (a)(2)&(3) apply with regard to admission to examinations, where applicable.

 

3) Internal Exams, Progress Test
Internal exams are to be performed in-house by means of written test papers (level PPL, Type ratings or MCC Courses) or computerized exams (CPL, ATPL, IR). Published regulations on the e-learning platform apply. Internal exams during advancement from CPL/CPL-IR to ATPL may be performed online, upon ATOs discretion.

4) Distance Learning Courses ("DLC") - (if applicable) | refer also to third party ATO provider of DLC (if applicable)
All rules as set out in the course enrollment form apply. In principle, students are free to choose the suitable Presence Learning Seminar. ATO reserves the right to assign a Presence Learning Seminar when the maximum allowable course duration is reached. A maximum allowable course duration is set out, published on the course enrollment form and on the e-learning platform.

 

5) Additional regulations
Intermediate exams may be ordered any time by ATO during a course.
All relevant rules according to EASA Part FCL and any additional stipulations of the Federal Office of Civil Aviation are applicable to these regulations.

 

6) The course attendee herewith accepts that his lesson or training session may be subject to video recording and storage. He consent and allows the ATO free usage of his image (face, body, spoken language) for storage, marketing and refuses the right to claim from the ATO or its affiliates any remuneration or compensation for the aforementioned picture, video and audio recordings.


These regulations are an integral part of the General Terms and are accepted as integral part of the INO as soon as the student, clientor customer clicks "ACCEPT" button, which will be recorded.

7) All training may be suspended, extended, revoked or cancelled by the ATO head of training for any reasons and / or due to unforeseen circumstances at any time without prior notice. 

Especially before or during landing / flight training / simulator training sessions (i.e. due to rescheduelling of aircraft or simulator for operational reasons, maintenance, weather conditions, etc. (listing non exhaustive).

The student consents after enrollment and with his payment of the fees to revoke his right to claim back any refunds or make claims for replanning or travel costs / rebooking cost of travel, nutrition and accomodation due to §7.

8) WARRANTY: JETLINE TRAINING GMBH nor NCG Group KmG | CH.ATO.0310 MAKES NO REPRESENTATION OR WARRANTIES,

EXPRESSED OR IMPLIED, CONCERNING THE TRAINING PROVIDED UNDER THIS AGREEMENT AND DO NOT REPRESENT, GUARANTEE OR ENSURE THAT THE CUSTOMER (ITS AGENTS OR EMPLOYEES) WILL ACHIEVE A DEGREE OF PROFICIENCY NECESSARY TO QUALIFY FOR ANY TYPE RATING, BASE TRAINING, LINE-TRAINING, PROFICIENCY CHECKS, CERTIFICATE OF STATEMENT OF FLIGHT COMPETENCY OR COURSE COMPLETION CERTIFICATE.  THE ATO SHALL NOT BE LIABLE TO THE CUSTOMER OR ANY THIRD PARTY FOR DEATH, PERSONAL INJURY, PROPERTY DAMAGE OR ANY COMPENSATORY, CONSEQUENTIAL OR SPECIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM THE TRAINING RECEIVED HEREUNDER, ANY TRAINING SOFTWARE USED OR DOCUMENTS USED OR INSTRUCTION GIVEN DURING TRAINING OR FROM

THE DESIGN, OPERATION, OR INSTALLATION OF THE SIMULATOR, AIRCRAFT OR CLASSROOM / VIRTUAL OR ONLINE-TRAINING / WEBINARS REGARDLESS OF NEGLIGENCE.

Court of jurisdiction: Wil, Switzerland.

Terms

Please find for download our ATO or FSTD certificates of the school of training concerned within the file share on the School Intranet.

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